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Terms of Service

Last updated: May 11, 2026

These Terms of Service ("Terms") govern your use of the Indexu website and software. By purchasing a license or using our software, you agree to these Terms.

1. Software License

Upon purchase, we grant you a non-exclusive, non-transferable license to:

  • Install and use Indexu on servers you own or control
  • Modify the source code for your own use
  • Create derivative works for internal use only

You may NOT:

  • Redistribute, resell, or sublicense the software
  • Remove or alter copyright notices
  • Use the software to provide a competing SaaS service
  • Share your license with third parties

2. License Tiers

Licenses are sold in tiers based on team size and features. You must purchase the appropriate tier for your usage. Upgrading is available at any time; downgrading requires a new license purchase.

3. Updates and Support

Your license includes access to updates for the period specified at purchase (typically 1 year). After this period, you may continue using your current version indefinitely, but accessing new updates requires a renewal.

Support is provided according to your license tier via email. We do not guarantee response times unless specified in an SLA agreement.

4. Your Responsibilities

You are responsible for:

  • Providing and maintaining server infrastructure
  • Securing your Indexu installation
  • Complying with applicable laws regarding data you process
  • Obtaining necessary API keys and third-party service accounts
  • Backing up your data

5. Third-Party Services

Indexu integrates with third-party services (AI providers, communication APIs, etc.). Your use of these services is subject to their respective terms. We are not responsible for third-party service availability, pricing, or terms changes.

6. Disclaimer of Warranties

THE SOFTWARE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. WE DO NOT WARRANT THAT THE SOFTWARE WILL BE ERROR-FREE OR UNINTERRUPTED. YOUR USE OF THE SOFTWARE IS AT YOUR OWN RISK.

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY.

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR YOUR LICENSE IN THE 12 MONTHS PRECEDING THE CLAIM.

8. Indemnification

You agree to indemnify and hold us harmless from any claims arising from your use of the software, your violation of these Terms, or your violation of any third-party rights.

9. Termination

We may terminate your license if you breach these Terms. Upon termination, you must cease using the software and destroy all copies. Sections 6, 7, 8, and 10 survive termination.

10. Governing Law

These Terms are governed by the laws of the jurisdiction in which we operate, without regard to conflict of law principles.

11. Changes to Terms

We may update these Terms from time to time. Continued use of the software after changes constitutes acceptance of the new Terms.

12. Contact

For questions about these Terms, contact us at hello@indexu.com.