Everything You Need for
AI Customer Communication
A complete platform for deploying intelligent agents across every channel your customers use.
One Platform for
Every Channel
Meet customers where they are. One platform handles all channels with unified conversation history and seamless handoffs.
- Embeddable web chat widget with customizable branding
- WhatsApp Business API integration (official & cloud)
- Real-time voice calls powered by AI
- Unified inbox for human agents across all channels
AI That Executes,
Not Just Responds
AI agents that don't just chat — they execute real actions through your connected integrations and workflows.
- Book appointments via calendar integrations
- Check product availability and order status
- Send emails, SMS, and notifications
- Call custom APIs and trigger webhooks
AI Answers From
Your Content
AI answers from your content with retrieval-augmented generation. Advanced multi-stage RAG pipeline with hybrid search, reranking, and diversity selection.
- Upload PDFs, documents, and text files
- Crawl websites with AI-powered content refinement
- Hybrid search: vector similarity + full-text keyword search
- Query expansion, HyDE, LLM reranking, and MMR diversity
- Parent document retrieval for richer context
- 6 vector backends: pgvector, Qdrant, Pinecone, Weaviate, Milvus, Chroma
Visual Automation
Without Code
Create complex automations without code. Or describe what you want in plain English and let AI build the workflow for you.
- Drag-and-drop step editor with visual canvas
- 9 step types: prompt, condition, action, message, wait, handoff, and more
- AI-assisted workflow generation from natural language
- Trigger from conversations, webhooks, integration events, or schedules
- Variable extraction from customer messages via AI
- Auto-advance through non-interactive steps
Seamless Escalation
When Needed
Seamless handoff when AI can't help or customers request it. Real-time live chat inbox for your support team with WebSocket-powered updates.
- Priority queues and agent assignment
- Internal notes for team collaboration
- Real-time WebSocket notifications via Laravel Reverb
- Return to AI mode after human resolution
- Full conversation context preserved on handoff
Real-Time Voice
Conversations
Voice conversations powered by the latest AI models. Natural, responsive, and capable of executing tools mid-call. Provider-agnostic bridge architecture supports multiple engines.
- Google Gemini Live via Vertex AI
- OpenAI Realtime API
- Amazon Nova Sonic via Bedrock
- Tool calling and transcription during voice sessions
- WebSocket bridge with protocol translation per provider
- Web widget and telephony (Twilio, Telnyx, SignalWire)
Production-Grade Retrieval Pipeline
Not a basic vector search. A multi-stage pipeline that finds the right answer every time.
Hybrid Search
Combines dense vector similarity with PostgreSQL full-text keyword search. Fused with weighted Reciprocal Rank Fusion.
Query Expansion & HyDE
AI generates alternative phrasings and a hypothetical answer passage to improve recall for ambiguous queries.
LLM Reranking
After retrieval, an LLM scores each candidate for relevance. Low-quality results are filtered before reaching the prompt.
Parent Document Retrieval
Small chunks for precise matching, large parent chunks for rich context. Adjacent chunk expansion as fallback.
MMR Diversity
Maximal Marginal Relevance prevents duplicate content in results, ensuring diverse and useful context.
AI Content Refinement
Crawled web pages are cleaned by AI before chunking — removing navigation noise, cookie banners, and boilerplate.
Provider-Agnostic by Design
Every layer is pluggable. Switch AI providers, vector stores, or voice engines without changing your workflows or knowledge base.
7 AI Providers
Vertex AI, OpenRouter, DeepSeek, BytePlus, Alibaba for text. OpenAI Realtime and Nova Sonic for voice. Fallback and circuit breaker built in.
6 Vector Stores
pgvector (default), Qdrant, Pinecone, Weaviate, Milvus, Chroma. Embedding space isolation prevents mixing incompatible vectors.
12+ Connectors
Google Calendar, Shopify, Twilio, and more. Each connector exposes actions as AI tools and workflow steps. Add your own with one PHP class.
Your Infrastructure, Your Control
Deploy on your servers and maintain complete ownership.
Data Privacy
Customer conversations never leave your servers. Meet GDPR, HIPAA, and other compliance requirements.
Cost Control
No per-message fees. Pay your AI provider directly for actual usage, not a marked-up rate.
Full Customization
Modify source code, add custom integrations, and extend the platform to fit your exact requirements.