Simple, Transparent Pricing

The full platform on every plan: AI Agents, Live Chat, Knowledge Base, Helpdesk, Workflows, Portal, and Analytics. Start free, upgrade as you grow.

Monthly Annually 2 months free

Free

A basic plan for small projects.

$0 /mo
  • Full platform: Live Chat, AI Agents, Knowledge Base, Helpdesk, Workflows, Portal
  • Up to 10 stored contacts
  • pgvector knowledge base with hybrid AI search
  • Web Chat widget + public Help Center
  • Starter monthly AI allowance
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Most Popular

Pro

Perfect for growing teams.

$29 /mo
  • Everything in Free
  • Up to 100 stored contacts
  • SSO (single sign-on)
  • All 8 channel types: WhatsApp, Telegram, Facebook, Instagram, SMS, Email, Webhooks
  • Expanded monthly AI allowance
  • Annual billing, 2 months free
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Enterprise

For large scale operations with custom requirements.

$199 /mo
  • Everything in Pro
  • Unlimited stored contacts
  • Custom entitlement limits: operators, AI usage, crawler budgets
  • Custom LLM endpoints: OpenAI-compatible, Vertex AI, Bedrock
  • Dedicated support
  • On-premise deployment available
Contact Sales

Paid plans are billed per workspace, not per seat. Entitlements such as operator seats, AI allowances, and crawler budgets are configurable per plan; contact us for custom limits.

Access is invitation-only while testing continues. Join the waitlist and we will email your invitation as capacity opens; plans only start billing once you are in.

Value

Calculate Your Savings

See how much you can save by consolidating your support stack into Indexu. Select the tools you currently pay for.

Prices above are examples. Tick what you pay for and type in what you actually spend each month.

Your Consolidated Stack

Current monthly cost $0
Indexu Pro cost $29
Estimated Annual Savings
$0
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Compare

Compare Plans

Find the right fit for your team. The core platform is included on every plan, and limits scale with you.

Features Free Pro Enterprise
Core Entitlements
Stored contacts 10 100 Unlimited
SSO (single sign-on)
Annual billing
Included in Every Plan
Live Chat & unified omnichannel inbox
AI Agent Studio
pgvector Knowledge Base & AI Gap Radar
Helpdesk with SLA engine
Visual Workflow Studio
Client Portal & Help Center
Unified Analytics Hub
All 8 channel types
Scale & Support
Monthly AI allowance Starter Expanded Custom
Web crawler page budgets Basic Expanded Custom
Custom LLM endpoints
On-premise deployment
Support Community Standard Dedicated

Need full control? Deploy on your infrastructure.

For highly regulated industries, air-gapped environments, or organizations that require total data sovereignty.

See On-Premise Deployment

Frequently Asked Questions

Can I create an account right now?
Not through open signup, not yet. Indexu is in private testing while we finish polishing the platform, so new workspaces are admitted from the waitlist by invitation. Join the waitlist and we will email you when a spot opens, or redeem an invitation code on the join page if a team already invited you.
Is there a free trial?
The Free plan is free forever: no trial window and no credit card required. You get the full platform with up to 10 stored contacts, and you can upgrade whenever you outgrow it.
How does billing work?
Paid plans are charged per workspace as a flat monthly or annual fee, with no per-seat math. Annual billing on Pro works out to 2 months free ($290/year vs $348). Payments are processed through Stripe, PayPal, or Lemon Squeezy, and invoices are generated automatically.
Can I change plans later?
Absolutely. You can upgrade, downgrade, or cancel at any time from your billing dashboard. Upgrades are prorated immediately, while downgrades take effect at the start of your next billing cycle.
What counts as a stored contact?
A stored contact is any unique customer profile saved in your workspace. Anonymous chat visitors do not count towards this limit until they provide contact information like an email or phone number.
How does AI usage work?
Every plan includes a monthly AI allowance consumed by AI Agent conversations, Copilot actions, and knowledge search. Your workspace usage dashboard shows real-time consumption, and plan allowances are configurable: Enterprise workspaces can set custom limits.
What's the difference between SaaS and On-Premise?
SaaS plans are fully hosted and managed by us, so you can start instantly without worrying about infrastructure. On-Premise lets you deploy Indexu on your own servers (including air-gapped environments) for maximum control and data sovereignty.
Do you offer discounts for nonprofits or startups?
Yes! We offer a 50% discount for registered nonprofits and a startup program for early-stage companies. Contact our sales team with your details to apply.
Is there a setup fee?
No. There are no hidden fees or setup costs for SaaS plans. Enterprise customers opting for custom integrations or on-premise deployments may have tailored onboarding packages.

Testing is underway. Get in line.

New workspaces join by invitation while we finish testing. Join the waitlist and we will email your invitation as capacity opens.

Join the Waitlist Talk to Sales
No credit card required
Free plan available
Invitations sent in waves